Frequently Asked Questions

We've answered some of the most common questions about our products, manufacturing process, customization options, and worldwide shipping. If you need additional information, our team is always happy to assist you.

Where is Custom Patches Lab located?

Our manufacturing facility is located in Akbarabad, Sialkot 51310, Pakistan. Sialkot is internationally recognized for producing high-quality sporting goods, apparel accessories, and custom textile products for customers around the world.

What products do you manufacture?

We manufacture a wide variety of custom patches, including embroidery patches, chenille patches, PVC rubber patches, woven patches, leather patches, sublimation patches, printed patches, tackle twill patches, reflective patches, and sequin patches. We also produce woven labels, neck labels, hang tags, packaging bags, stickers, and other apparel accessories.

Can you create a patch from my logo or artwork?

Yes. You can send us your logo, artwork, sketch, or even a simple idea. Our design team will prepare production-ready artwork and work with you until everything is approved before manufacturing begins.

Do you offer fully customized products?

Absolutely. Every order can be customized according to your preferred size, shape, colors, border style, backing option, material, and finishing. Our goal is to produce products that accurately represent your brand.

What is your minimum order quantity?

The minimum order quantity depends on the product type and manufacturing method. Contact us with your project details, and we will recommend the most suitable production option for your requirements.

Can I request a sample before placing a bulk order?

Yes. Sample production is available for most custom projects. This allows you to review the design, materials, colors, and overall quality before approving mass production.

How long does production take?

Production time depends on the product type, quantity, and level of customization. Most orders are completed within 10 to 20 working days after artwork approval. Delivery time depends on your selected shipping method and destination.

What backing options are available for patches?

We offer several backing options including sew-on, iron-on, Velcro (hook and loop), adhesive backing, magnetic backing, and other options depending on the product and application.

Do you manufacture OEM and private label products?

Yes. We work with clothing brands, wholesalers, distributors, promotional companies, and importers by providing OEM and private label manufacturing with complete confidentiality.

Do you ship internationally?

Yes. We export products worldwide through trusted courier services including DHL, UPS, FedEx, DPEX, and other international logistics providers. Sea freight can also be arranged for larger commercial shipments.

Which payment methods do you accept?

We accept international bank transfers and other mutually agreed payment methods. Payment details are provided during the quotation and order confirmation process.

How do you ensure product quality?

Every order passes through multiple quality inspections before shipment. Our team carefully checks materials, stitching, dimensions, colors, finishing, and packaging to ensure every product meets the approved specifications.

Can you match Pantone colors?

Yes. We can match thread and material colors according to Pantone references whenever possible, helping maintain consistent brand identity across your products.

Do you handle both small and large production orders?

Yes. We are equipped to manufacture both small custom orders and large-scale production runs while maintaining consistent quality and timely delivery.

How can I get a quotation?

Simply send us your artwork or project details, including the patch type, size, quantity, backing option, and destination country. Our team will review your requirements and provide a detailed quotation as quickly as possible.

How can I contact Custom Patches Lab?

You can contact us through our website, email, phone, or WhatsApp. Our team will be happy to answer your questions, discuss your project, and provide a free quotation.

Website: custompatcheslab.com
Email: custompatcheslab@gmail.com
Phone: +92 347 0797137
WhatsApp: +92 347 0797137